Assign clearly
Give each buyer a tray reference that remains visible across the workflow.
Tray management connects a buyer’s completed sales to the physical sorting process, so the team can locate, add and verify items with less guesswork.
Give each buyer a tray reference that remains visible across the workflow.
Keep additional sold items grouped with the same buyer.
Use the tray as the bridge between a busy live and final verification.
Tracks tray assignments inside the seller’s own workspace.
It does not track buyers outside the seller’s authorised sales.
Live Tray is a UK-based independent seller productivity tool built around the work that follows a live sale—not around monitoring unrelated marketplace activity.
Direct answers about independence, marketplace data and the role Live Tray plays in fulfilment.
Live Tray is independent live-selling fulfilment and operations software. It helps sellers organise their own completed sales through buyer trays, packing, shipping visibility, history and seller analytics.
No. Live Tray is an independent software product and is not affiliated with, endorsed by or operated by eBay. eBay names and trademarks belong to their respective owners.
No. Live Tray is an independent software product and is not affiliated with, endorsed by or operated by Whatnot. Whatnot names and trademarks belong to their respective owners.
It is for live sellers and their authorised team members who need a clearer workflow after a sale: organise items, assign trays, pack accurately, record dispatch and review their own selling history.
Live Tray processes only the information needed to provide a seller-controlled workflow, such as seller-authorised sale details, buyer identifiers, item and price details, trays, packing and dispatch status. The exact data depends on the workflow and connection used.
Live Tray is not a mass-scraping or surveillance service. It is designed to process a seller’s own authorised workflow and is not intended to build databases about unrelated sellers or marketplace users.
The service may process account and workspace details, buyer usernames or identifiers, sale and item details, prices, timestamps, tray assignments, packing and dispatch records, plus limited device and security information needed to operate the service.
Yes. Live Tray is designed to help sellers organise sales made through their own authorised live-selling activity. Sellers remain responsible for their marketplace accounts, listings, buyers and fulfilment decisions.
No. Live Tray organises the seller’s operational workflow and shipping visibility. It does not replace marketplace checkout, payment, label or carrier rules, and sellers should verify final shipping information in the relevant marketplace or carrier service.
Live Tray uses authenticated workspaces and encrypted network connections to limit access to authorised users. No online service can promise absolute security; the Privacy Notice and Security page explain the current controls and reporting route.