LIVE TRAYBefore the show
Create your workspace, select eBay Live or Whatnot, install the Agent and set your tray range. Test printing if you choose to use it.
Get ready for your first Live Tray show.
A practical setup and operating checklist for eBay Live and Whatnot. Check the capture connection before starting each show. A printer is optional.
Connect safely
Open the Desktop Agent, sign in, choose your platform, connect the show and confirm Capture Online before selling.
During the show
Keep the Agent running. Watch new sales and tray assignment in Cloud. Check the queue if the internet drops.
At the packing table
Open Cloud on a phone, scan a tray code, verify every item and test missing-item handling.
Before parcels leave
Mark an order ready, add carrier and tracking, then confirm the history remains available.
Send feedback
Open Account → Support. Include the platform name and clear reproduction steps in every capture report.
What to include in a bug report
✓ eBay Live or Whatnot✓ What you were doing✓ What you expected✓ What actually happened✓ Show or tray involved✓ Whether retry fixed it