LIVE TRAYFrom the sold item to the parcel at the door.
Trays are the starting point. Live Tray keeps the next steps connected, so you can see what is packed, what needs attention and what has left.
No card required · Desktop Agent for Windows + macOS
1. Give the purchase a place
Capture the completed sale and use the assigned buyer tray. Add repeat purchases to the same place throughout the show. The digital item list and physical tray should tell the same story.
2. Check before you close the parcel
Open the tray in packing and compare the expected items with what you have. Mark items as packed, undo a mistaken packing action and resolve anything missing before declaring the order ready.
3. Prepare the label
Obtain the correct shipping label from your marketplace or carrier. If your labels are in a PDF, the Desktop Agent can prepare a reordered copy based on reviewed tray assignments. Always check the recipient and service before attaching it.
4. Record the hand-off
Use Ready to Ship to see parcels waiting for dispatch, then record dispatch and available carrier or tracking details. Your saved show keeps the operational history available when a question comes up later.
Share the work when you need to
A solo seller can do all these steps. A team can use separate live, packing and dispatch roles. Free has one team seat, Standard two and Pro five; assign access according to the work each person does.