Getting started
Create an account, finish workspace setup and choose eBay Live or Whatnot.
Open account →How can we help?
Straightforward guidance for eBay Live and Whatnot operations.
Desktop installation
Install the signed Windows Agent once, then sign in with the same Live Tray account.
Desktop details →Connect your platform
Choose eBay Live or Whatnot inside the Desktop Agent—not in the Cloud website—and connect the current show.
See complete workflow →Printer setup
Choose a printer in Agent settings, print a test label, then enable Silent Print only after the test passes.
Scanner setup
USB and Bluetooth scanners work as keyboard input. Scan T12 to open Tray 12.
Packing and dispatch
Open Cloud on a phone or computer, scan a tray, verify items, then mark it ready and dispatched.
Need help during beta?
Email support@live-tray.com, or sign in and open Beta Ops to create a tracked request attached to your workspace.