LIVE TRAYAccount and access
Sign in, manage your workspace and check your plan access.
How can we help?
Fast routes to guidance and tracked support for your workspace.
Browse practical seller guides → · Share feedback from your show →
Installation status
Download the current Agent builds for Windows and macOS.
Capture problem
Include the platform, show and exact time when reporting a problem.
Cloud sync
Check Control for device status and queued operations.
Packing and dispatch
Report the buyer, tray and item involved in an exception.
Billing question
Paid subscriptions require your checkout confirmation.
Need more help?
Email support@live-tray.com, or sign in and open Support to create a tracked request attached to your workspace.